Press releases

The latest industry report from the consulting and IT service provider adesso, titled “What bank customers want from online banking and what companies offer”, shows a clear preference for a digital customer journey. According to the findings, financial services providers should optimise their online presence and prioritise digital financial business in order to attract customers.

The new year brings with it an increase in the pace of change in the insurance industry. Automation, data handling, customer-centric operations and the implementation of reuulatory requirements pose major challenges. The consulting an IT service provider adesso has pinpointed the key issues for insurers.

Amazon Web Services (AWS) is promoting adesso to the next partnertier. After last year’s successful partner journey, adesso is advancing with the cloud computing provider to the next partnertier: Advanced Partner. As a certified AWS Advanced Partner, the consulting and IT service provider is able to support its customers during their transition to the cloud and help them make optimal use of AWS services in future.

The consulting and IT service provider adesso is currently highly successful in the Microsoft environment. In addition to being awarded two extensive contracts by the Federal Office of Information Technology, Systems and Telecommunication in the area of .NET development, adesso recently announced the acquisition of Hauertmann IT-Consulting. This asset deal further emphasises adesso’s position as one of Microsoft’s most powerful partners.

The latest e-commerce study entitled “What insurees want online and what companies offer” from IT service provider adesso reveals that four key areas will play a major role in the insurance industry’s online business going forward: action is needed in the areas of customer experience, personalised marketing, social commerce and omnichannel marketing.

Provinzial has concluded a three-year framework agreement with the IT service provider adesso with the aim of fully replacing its mainframe-based systems. The adesso transformer solution will play a crucial role in the upcoming modernisation of the application landscape.

Hot on the heels of the successful chatbot launch, IT service provider adesso has successfully realised a second project for Germany’s largest provider of green electricity and gas. With the help of adesso experts, the www.eprimo.de website has undergone a full redesign. The brand-new website offers a range of new functions and an enhanced customer experience and is built on cloud technology. The green energy provider with the slogan “Fürs Klima. Für mich” (for the climate, for me) is a key part of the energy transition in Germany and can now offer some 1.7 million customers a faster and better service online.

Influencer marketing has developed into a billion-dollar advertising market worldwide. More and more companies are using influencers in social networks for their advertising. But just how successful is this as a form of marketing? The adesso agency Reachbird has enhanced its analysis tool for brands and agencies and now facilitates the improved and more precise measurement and comparison of campaigns.

adesso is now on the Italian market, too. After having opened a site in the Italian-speaking part of Switzerland roughly two years ago, adesso is expanding into the Italian market to the south. In future the consulting and IT service provider will serve customers in northern Italy from its office in Milan.