Helvetia is a globally active Swiss insurance group. The Helvetia Group is headquartered in St. Gallen, Switzerland. Helvetia is the leading Swiss all-lines insurance company.
A chatbot was developed for the Helvetia website that can handle many use cases directly and also provide helpful information and links. In addition to the chatbot, many additional services and interfaces were developed.The chatbot ‘Clara’ is not only available on the website, but can also be accessed via WhatsApp. This is a USP for the customer.
‘We are very satisfied with the support we have received from adesso. We needed to build up more development resources quickly and in a targeted manner and adesso was able to offer us access to motivated and talented experts in this field within a very short time.’
Florian Nägele, Head of Omnichannel & Touchpoint Management, Helvetia Versicherungen Schweiz
Would you like to learn more? Find all the information in our project reference.
There is no website or brochure which can replace a personal meeting to talk about your goals and topics. We are looking forward to an appointment on site.
Business Area Lead & Head Consulting - LoB Insurance Dr. Michael Hartmann +41 58 520 97 10
