Digital transformation

As a decision-maker in the energy sector, you’re familiar with the drivers of digital transformation: the advancing regulation and the pressure to react quickly to it, the increasing complexity of the value chain and the development of new business areas.

You’re tasked with finding the right strategies for your business for a digital future.We support you in this endeavor with our in-depth, long-standing expertise in the energy industry. We develop your individual digitalization strategy together with you in customized workshops and projects. During implementation, you can rely on our experienced project management teams and broad-based technology portfolio.

Whether it's a service center, social media, a homepage, portals, CRM systems or call centers – in order to stay in touch with your customers, you must orchestrate a variety of channels and systems. At the same time, your customers' demands in terms of the quality and speed of service are increasing. You have to deliver a consistent service level across all communication channels. You’ll notice it in your daily work: the complexity of your support processes is increasing. Yet, at the same time new possibilities are available to overcome this complexity and create new, lean processes.

In numerous optimization and implementation projects, our experts have shown that they can support companies in the energy industry in their development on a procedural and technical level. We use a proven set of methods for this. In addition, we offer comprehensive technology expertise.

The “liberalization” of the electricity market through local electricity communities (LEG) will force energy suppliers to make even greater efforts in the digital transformation. You and your company should be prepared for this. The widespread introduction of smart metering systems creates new challenges, but also new opportunities, as it generates more data. How can you use this data to make energy use even more efficient, offer new services and make better decisions for you as an energy supplier?

adesso can help you create the right basis for your digital transformation from the outset and unlock the full potential of your data. We offer you individual consulting services for the planning and implementation of this important building block of digitization.