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Cloud Managed Services Engineer on VersaOne Platform

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WORKING WITH ONE OF THE BEST EMPLOYERS IN SWITZERLAND

We are one of the top addresses in the IT world and focus on optimizing our customers' core business processes. Through the smart use of customized IT solutions, we support our customers in getting the best out of their business and current technologies. But we only achieve our success through one thing: the people at adesso! They bring together ideas, professional know-how and technologies. Together we program (your) future at adesso. 

YOUR ROLE - THAT WAITS FOR YOU

We are looking for Cloud Managed Services Engineer to join our Cloud Services Team. You will be responsible for providing end-to-end management as well as technical support to debug diverse complex networking problems reported by the customer on the Versa hosted platform/solution.
  • Help customers to solve reported product and network problems of varied complexity
  • Replicate customer issues in a lab environment
  • Work with engineering team to replicate customer issues and test possible fixes
  • Work on problems of diverse scope across all solutions from Versa Networks
  • Incident/ticket lifecycle management
  • Setting up infrastructure
  • Create knowledge articles
  • Write bash/python scripts
 

YOUR SKILLS - WHAT YOU BRING WITH YOU

  • Solid knowledge on the VersaOne Platform (SASE, Security Service Edge, Advanced Security and Secure Network)
  • Minimum two years of project implementation experience on the suite VersaOne Platform 
  • ROUTING, OSPF & BGP, MPLS, L3 VPN – expert level
  • TCP/IP protocol suite, SFW, NGFW
  • Good understanding of IPSec VPN/SSL-VPN/NAT/GRE
  • Hands-on experience in anti-virus software, intrusion detection, firewalls and content
  • Understanding of security logs, vulnerabilities, CVEs, threat map
  • Experience in handling perimeter security, endpoint security, web and email security
  • Working knowledge of Linux/Unix environment
  • Good understanding of virtualization, SaaS, IaaS and related technologies
  • DevOps skills which include alerts monitoring and remediating issues
  • Strong ability to diagnose server or network issues which will be complex in nature
  • Flexibility to work in 24x7 rotational shifts
  • Debugging hardware & software system-level problems in a multi-vendor multi-protocol network environment
  • Experience in Threat Analysis and Security Incident handling
  • Log Source Onboarding of On-prem/Cloud
  • Prior experience working in a TAC environment will be a plus.
MUST HAVE SKILLS: 
  • BS (MS Preferred) – IT/Computer Science or equivalent
  • Advanced Routing/switching skills/CCNP/CCIE skills or equivalent level of experience
  • Versa certification (SD-WAN Associate / SD-WAN Specialist)
  • Fluent in English

Contact

Apply directly online now, stating your salary expectations and earliest possible starting date.
 
adesso Schweiz AG // Recruiting // T +41 58 520 97 03 // karriere@adesso.ch