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Challenges are commonplace in projects, but sometimes they go beyond the norm. Unexpected crises can jeopardise the entire project, impair the achievement of objectives and have a significant impact. Setting up and establishing a task force has proven to be a successful way of dealing with such situations.

What is a task force?

The term "task force" originally comes from the military sector and literally means "task force". It refers to a temporary grouping of units that are formed for a specific mission or task, often under time-critical and demanding conditions. The importance of such specialised teams has also been recognised in the business world, where they are used to overcome specific challenges and successfully complete critical projects. In projects, task forces serve as specialised working groups that focus on solving a specific problem within a set timeframe and are given the appropriate decision-making powers. The task force is usually disbanded once its remit has been fulfilled. It is important that the task force is disbanded at the right time and that the responsibilities and all knowledge gained are properly fed back into the project.

How is a task force put together?

A task force is deliberately kept small and agile to ensure fast decision-making processes and a high degree of flexibility. It is led by an experienced crisis manager, who is responsible for coordinating and leading the team. He or she is supported by specialists with expertise in the respective areas. The project manager plays a key role in integrating the task force into the overall project and ensures that the defined objectives are achieved. A communications manager ensures a smooth flow of information within the task force and between the group and the stakeholders.

The size and structure of a task force can vary depending on the complexity and scope of the task. A lean structure is often favoured in order to increase agility. Therefore, in practice, one person may take on several roles to increase efficiency.

What makes a task force successful?

The success of a task force in projects depends on several key factors. Firstly, the task force should consist of experts who work in the specialist areas relevant to the project and have different skills and experience. This diversity makes it possible to look at the task from different angles and develop comprehensive solutions.

Competent leadership is essential. The head of the task force must not only be able to make the right decisions, but also motivate, coordinate and lead the team through the process in a goal-orientated manner. This leadership role requires experience in crisis management and the ability to remain calm and efficient under pressure.

Clearly defined and measurable goals are also important. These objectives must be known, understood and accepted by all team members. This is the only way to ensure that everyone works towards the same goal and takes the necessary measures.

Every member must be aware of the importance of the task force and its role. Clear rules for co-operation promote close interaction between the team members. Everyone in the team must play an active role and the expertise of the specialists must be utilised in the best possible way. This requires not only technical expertise, but also the ability to work together and exchange ideas.

Flexibility is another key to success. The task force must be able to react quickly to changes and adapt strategies. This requires that the members have the time resources to fully commit to the task. They must be able to take on and complete tasks promptly, including sufficient time for communication. This communication is essential to pass on information to the relevant stakeholders and ensure that everyone is on the same page.

A detailed analysis of the problem to be solved forms the basis for the task force's work. This involves defining the exact requirements and objectives. Based on this, a detailed plan is drawn up that includes clear tasks, responsibilities and the necessary resources. The implementation of the planned measures is continuously monitored and adjusted if necessary.

The evaluation of the results achieved and regular reporting to management and other stakeholders are also of great importance. Transparent and open communication within the team and with external stakeholders prevents misunderstandings and conflicts. The degree of target achievement should be made transparent for all those involved so that it is clear how far the team has come on the path to a solution.

It is crucial for the success of a task force that everyone involved pulls together and is prepared to address unpleasant topics openly. The head of the task force in particular should not be afraid to raise critical points with the stakeholders. It is equally important that the project manager is open to this criticism, accepts it and works together with the task force to find a solution. The critical points must be communicated clearly and transparently to all relevant stakeholders such as contractors, clients or the steering committee. This open and constructive communication is the only way to avoid frustration and ensure effective collaboration and the achievement of objectives.

Conclusion

Crises in projects can significantly jeopardise the achievement of objectives. Setting up a task force has proven to be an effective way of overcoming such challenges. The success of these specialised teams is based on their professional diversity, experienced management, clearly defined objectives, flexibility, detailed planning and continuous monitoring of measures. Equally important is open and effective communication. By setting up a task force, projects can be successfully managed even in crisis situations.

Would you like to find out more about exciting topics from the world of adesso? Then take a look at our previous blog posts.

Picture Sandra Weis

Author Sandra Weis

Sandra Weis works as Team Manager bAV Services at adesso. She has decades of experience in the insurance environment, advises companies on digitalisation projects and implements IT projects in the area of life insurance, especially company pension schemes.

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