adesso Blog

The last few years have seen the emergence of many new tools and processes around customer activation and artificial intelligence, shaking up the marketing and CRM landscape. However, the challenges remain: How do I get my contacts and customers to my website in the future? How do I activate them for my new sales approach? In this blog post, we present four ideas for getting users to visit your website.

Companies and authorities are often faced with the challenge of finding relevant information in huge amounts of data. Although Retrieval Augmented Generation (RAG) is still a relatively new technology for targeted retrieval of local domain knowledge, the technology often fails to aggregate complex distributed information. This is where GraphRAG comes into play. We present it in detail in this blog post.

Anyone thinking about agile software development concepts today often predicts improved performance, more robust software and happier employees. But is that really the case? And is the concept of "agility" really new?

Organisations and individuals face the challenge of effectively directing their energy and attention in a world of constant change and uncertainty. The Circle of Influence is a concept that can help you to focus on the things you can really influence, thereby increasing your effectiveness and satisfaction. I explain what this concept is all about in my blog post.

It goes without saying for every driver that if a strange noise occurs, the reason must be identified. The standard procedure is to go to the garage to identify the cause of the fault. Although this costs a certain fee, the damage to be expected without an inspection may far exceed such a financial outlay. This is a typical instance of predictive maintenance, a sub-area of predictive analytics: preventing damage before it has a full impact. In industry, the principle is the same, only on a larger scale where thousands - if not millions - of devices produce immense amounts of data.

The insurance industry is facing profound change: outdated systems need to be modernised in order to meet the expectations of young, digitally savvy customers and to counter rising cost pressure. The use of AI and digital platforms plays a decisive role in this. But how can the transition from traditional mainframes to future-proof business platforms be achieved? I answer this question in my blog post.

How can artificial intelligence (AI) not only be used to make processes more efficient and intelligent, but also to transform SAP CX solutions into sales and service assistants and marketing futurists? In my blog post, I answer this question and show you the potential that AI still offers in the SAP CX environment.

Looking for a new, exciting and challenging job is never easy. Yet I was surprised how demanding it was. Identifying employers that fit my character and values was a challenge. Then, in the multitude of job vacancies, adesso caught my attention with the slogan “Business. People. Technology.” 

Do you have a box of leftovers at home? A box where you don't know exactly what's in it. It could contain anything. If you're looking for something, then definitely have a look in this box. In our repos you will occasionally find boxes with names like "Common" or "Shared". This blog post explains how to sort them correctly.