adesso Blog

At the beginning of the global pandemic, the switch to mobile working was another wake-up call for many companies to invest more in digitalisation. A complete integration of all company processes into a few central systems often requires very high investments and can rarely be realised in a short amount of time. One possible solution to this situation is robotic process automation (or RPA). We explain what this is all about in our blog post.

You’ve probably heard a lot about the Online Access Act, but what is it exactly? Why is the Online Access Act important for Germany? What are the specific challenges and how implementation is progressing? I will answer these questions in my blog post.

On 24 November 2021, Germany’s Social Democrats, Greens and Free Democrats concluded on a coalition agreement that sets the course for the next legislative period. A central component is formed by energy industry specifications, measures and guidelines to enable a transition of the German energy sector and to accelerate the energy transition. We summarise the key points in our blog post.

This blog post presents some exciting results of the adesso CX Study 2021 with a focus on the insurance industry and shows how online business works for insured persons.

2021 was a turbulent year. This year’s almost over, yet there’s still much to be discussed alongside the omnipresent topic of the Covid-19 pandemic, including the topic of smart meter rollouts. So before we enter into the new year, we’re taking a look at what lies behind us and outlining which positive resolutions are worth making for metering point operators in 2022.

For many marketers, the implementation of a customer data platform (CDP) is one of the most important projects of the year. But, what’s so special about a CDP? And what benefits does SAP CPD offer? I answer these questions in my blog post.

The term augmented reality (AR) is certainly familiar to most people. However, it is often conflated with virtual reality. And that is reason enough to provide you with an overview of this topic. In my blog post, I explain what it is AR can do, how it works and how it is possible to link virtual objects to objects in the real world.

Regulatory requirements, changing customer expectations and increasing complexity pose new challenges for existing financial transaction systems. Using approaches based on artificial intelligence (AI) can optimise this significantly.

The German Federal Network Agency published adjustments to the MaKo 2022 on 1 October 2021 (part 1) and 15 October 2021 (part two). These changes cover three areas in particular: EDIFACT data formats, XML data exchange and decision tree diagrams. We explain what this means in detail in our blog post.