adesso Blog

Training is an investment for companies. But it is an investment that pays off. The search for qualified specialists is never over – and that is no different at adesso. In my blog post, I will give you an overview of the various training opportunities that adesso has to offer. I will also describe my own experience of the dual study programme at adesso and show how training courses could be taken to a new level in the future.

The shortage of skilled workers has pushed IT managers to look for ways to automate processes. This is so they can reduce their employees’ workloads, while also aiming to increase user satisfaction. An increasingly popular option – especially in the IT and/or enterprise service management environment – is to use chatbots. This blog post will discuss the added value of ServiceNow’s chatbot solution, which is called Virtual Agent.

ITIL 4 (IT Infrastructure Library) is giving the term service management office (SMO) a new type of special importance. Its namesake, the project management office (PMO), is already widely known and established. But what are the differences between these management offices, and what are their respective advantages? I will be answering this very question in the following blog post.

In 2023, the energy sector is once again facing significant changes. The German energy transition is pursuing the ambitious goal of increasing its share of electricity from renewable energies to at least 80 per cent by 2030. The German Renewable Energy Sources Act 2023 (Erneuerbare-Energien-Gesetz, EEG 2023) plays a decisive role in the implementation of this plan. And the advancing digitalisation in this area is also leading to changes in market communications. In this blog post, both aspects will be examined in greater detail.

Change, transformation and transition are buzzwords that are being used with ever-greater frequency. But what do they mean? This blog post will highlight how important learning is for successful change and what constitutes successful learning concepts.

The long-awaited draft guidance for Computer Software Assurance for Production and Quality System Software was published last September. Being a draft state, it’s open to comments and discussion. The non-binding final guidance will reflect FDA’s current thinking of the topic. But what can we learn from this draft guidance already?

Embedded insurance – that is, insurance that can be combined with the purchase of certain products – is something that everyone has certainly come across. But what does the term mean, what are the requirements and what opportunities and challenges are there for insurance providers. I will answer these questions in my blog post using an everyday example – buying a new coffee machine.

Companies have different hierarchical structures depending on how they are aligned – whether they are function-oriented or process-oriented. People prefer one of the two orientations depending on their personal view and inclination, which is also reflected in the different roles in the company. In this blog post, I have compiled a list of typical roles found in function-oriented companies and in process-oriented ones.