adesso Blog

GenAI opens up great opportunities for insurance companies to generate value. Likewise, it is also becoming a key driver of their digital transformation. The rapidly evolving technology can be used to automate and speed up insurance processes and significantly improve the customer experience. From a financial perspective, insurers benefit from GenAI’s ability to more accurately assess risks.

How do you develop a highly available application that is both scalable and easy to maintain in today’s world? In this blog post, I will briefly explore approaches, methods and tools that I believe can be used to achieve this.

AWS DynamoDB is a high-performance NoSQL database service designed to serve as a key-value store. As a fully managed, serverless service, DynamoDB offers a fast, flexible and cost-effective way to store and retrieve data in the cloud. In this blog post, I take a deep dive into the main features, design patterns and best practices relating to DynamoDB.

Ethical considerations should be at the forefront of AI development to harness the full potential of AI while minimizing its negative consequences.

The world of artificial intelligence is developing at a breathtaking speed, and large language models (LLMs) are at the forefront of this revolution. LLM operationalisation is an essential part of this development and offers companies the opportunity not only to push the boundaries of technology, but also to set new standards for human–machine interaction. We explain why this is the case in our blog post.

Keycloak is an open-source platform for identity and access management (IAM). It offers extensive functions for secure authentication, authorisation and user management for modern applications and services. I will show you in this blog post how a customer number can be implemented as an additional login feature alongside user name and/or e-mail address.

The Artificial Intelligence Act (AI Act) was finalised at the end of 2023 after intensive negotiations between the European Parliament and the European Council. The debates were characterised by talks on the definition of AI and the categorisation of systems into risk classes. Numerous details were clarified, in particular regarding unacceptable risk (highest risk level) AI systems and high-risk AI systems. National interests and the development of certain technologies played an important role, such as the ban on real-time biometric identification in public spaces and the use of foundation models or generative AI. I will show you in this blog post what the EU AI Act looks like in detail.

Recurring marketing tasks in the insurance industry can be automated with the help of IT when marketing automation is leveraged. In addition to increasing efficiency and effectiveness, goals such as increasing customer loyalty and customer trust as well as improving personalised customer communication along the customer journey can be achieved. I will tell you why in this blog post.

In my blog post, I discuss two approaches to dealing with IT security requirements: traditional requirements engineering for end-to-end documentation and an iterative approach that speeds up IT security integration by carrying out risk assessments early on in the process. Addressing the requirements in an early phase and continuous improvement are prioritised over full and immediate integration. Using suitable tools and continuous monitoring minimise the risks prior to implementation.