adesso Blog

New Work can also work in insurance agencies – if companies have the courage to try something new! Experimental spaces, clear hypotheses and a positive error culture are the key to successful transformation. In my blog post, I show how agile approaches improve customer service and make sales more flexible.

Our observations show that with mobile working models, flexible working hours and digital alternatives, stability and productivity are entirely possible – in the financial world as well. The buzzword in this context is ‘new work’. In this blog post, I’d like to present in greater detail what the term actually means, how it affects banks and what the use cases that can be experienced in banking look like.