adesso Blog

Customer identity and access management is used to control a user's digital access and manage their data. As a rule, the main focus here is on regulatory aspects. In my blog post, I would like to show you that it is also worthwhile for insurance companies to deal with this topic in terms of the user experience.

Industries with large amounts of sensitive customer data, such as insurance providers or banks, need to make sure that only the ‘right’ people have access to this data if they want to offer their customers the convenience of online services. I want to use this blog post to show you how this topic has developed in recent years.

Applications often contain resources that should only be available to certain users. Management users, for example, administer the information of their employees, whereas sales users administer the information of their customers. This requires closed areas, access to which is controlled by permissions. In this blog post, I would like to show you how to manage these access permissions in Keycloak and how to assign them to groups of users.