
adesso Blog
17.03.2025 By Frederik Julius Szmania and Anton Schönle
PSLifeGPT - AI meets life insurance
Tedious searches through software documentation are a thing of the past! With PSLifeGPT, we use Generative AI to make the extensive documentation of in|sure PSLife available directly in the chat. Our intelligent chatbot combines cutting-edge RAG technology with the power of Large Language Models to deliver precise and well-founded answers with source references. In this blog post, we will show you how this works in detail.
Read more06.03.2025 By Maximilian Wächter and Christian Hammer
The fragile balance between opportunities and risks of GenAI – adoption, risks and governance of generative AI
GenAI is one of the most important technological developments in the world in recent years. It offers companies new opportunities and also entails risks. In the DACH region, there are regulatory uncertainties around the integration of generative AI into business models and processes. This blog post is about the opportunities and risks of the technology and proven strategies for safe and responsible use. The goal is to help customers get the most out of it.
Read more06.12.2024 By Stephen Lorenzen
Efficiency and innovation in all market roles
The energy sector is facing major challenges: increasing demand, pressure to decarbonise and volatile prices. Artificial intelligence, in particular generative knowledge agents, offers solutions here. These assistants link knowledge with external factors, enabling more precise forecasts and fact-based decisions, reducing risks, optimising maintenance and increasing operational efficiency. In this article, I will show how GKAs can change the energy industry.
Read more27.11.2024 By Libero Raspa
Current Areas of Application of AI in the Banking Sector
AI is revolutionising the banking sector and opening up a wide range of opportunities to increase efficiency, better respond to customer needs and meet regulatory requirements. From intelligent chatbots to automated credit processes and real-time fraud detection, AI is changing the way banks operate and interact with their customers. This blog post provides an overview of the current possibilities for using AI in the banking sector in the front and back office, as well as in the regulatory environment.
Read more13.11.2024 By Joel Stegelmann
The transformation of the banking industry through the implementation of AI
AI is changing entire industries. How do companies communicate the use of AI technologies and what influence does the technology have on customer benefit? As part of my master's thesis, I looked at the transformation of the banking industry. In this blog post, I provide a brief insight into the research results, highlight opportunities and risks, and describe the perspective of bank customers.
Read more11.11.2024 By Milena Fluck and Daniel van der Wal
Creativity techniques
Creativity techniques help develop ideas and innovations. In our blog post, we explain how you can use methods such as mind mapping, brainstorming or storyboarding to make your creative work more efficient and how generative AI can serve as a helpful assistant in this process.
Read more29.10.2024 By Milena Fluck and Daniel van der Wal
Creativity: Cognition and GenAI - Part 3
In the first two parts of this blog post, we looked at the concept of creativity and the role of humans and their creative potential in the creative process. In this part, we take a broader perspective and look at how some approaches from the field of GenAI work in connection with human cognitive processes.
Read more18.07.2024 By Kim Wesche
New Sales Intelligence: More business in sales, service, marketing & e-commerce with AI
How can artificial intelligence (AI) not only be used to make processes more efficient and intelligent, but also to transform SAP CX solutions into sales and service assistants and marketing futurists? In my blog post, I answer this question and show you the potential that AI still offers in the SAP CX environment.
Read more04.07.2024 By Ingo Gregus
AI in marketing in the insurance industry: not getting involved excluded (Part 1)
This is the first part of my three-part blog post on the role of artificial intelligence (AI) in the insurance industry. In this first part, I focus on the general opportunities and challenges of AI as well as specific applications of generative AI. The focus is on marketing and sales.
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